New Braunfels Event & Venue Guide

Plain-language help for planning meetings, banquets, and gatherings in the Texas Hill Country

What Should I Ask a Venue Before Booking?

A venue tour is a sales presentation. Your job is to turn it into an interview. Here is a sequence of questions that works for almost any event — meeting, banquet, reunion, or reception — ordered so that each answer sets up the next. Ask them in order, write down the answers, and you will leave with a comparable record for every venue you visit.

Step 1: Availability and time

1. Is my date available, and what exactly do I get? "The day" can mean 8 a.m. to midnight or a strict four-hour window. Ask when your vendors can start setting up and when everything must be out.

2. Is there another event that day? Back-to-back bookings compress your setup time. Shared-lobby events can tangle your guests with someone else's.

3. What happens if I need more time? Get the overtime rate in writing before you need it, not at 10 p.m. on event night.

Step 2: Space and setup

4. What is the room's rated capacity in my setup? Not the biggest number — the number for your layout, with your dance floor or staging included. Cross-check it against your own space math.

5. Who sets and resets the room? Some venues include tables, chairs, setup, and teardown; others hand you a bare hall. This single answer can swing your budget and your labor plan.

6. What furniture and equipment are included? Count tables by size, chairs by type. Ask about linens, a stage, a podium, and A/V — and see the A/V terms guide so those answers mean something.

Step 3: Food, drink, and vendors

7. Is catering in-house, from an approved list, or open? An exclusive caterer simplifies planning but removes price competition. An open policy gives freedom but may add kitchen fees. Ask whether outside desserts — the wedding-cake question — are allowed.

8. What are the alcohol rules? Who provides it, who serves it, and whether licensed bartenders and security are required. Rules vary, so get this venue's policy in writing.

9. Is there a food-and-beverage minimum? If so, ask what counts toward it. The banquet event order guide explains this vocabulary.

Step 4: Money and paper

10. What is the full price, itemized? Rental, setup fees, cleaning fees, service charges, and tax. Ask what a typical final invoice looks like relative to the quoted rate.

11. What is the deposit and cancellation schedule? When money becomes nonrefundable is the single most important date in the contract. The rental agreement guide walks through these clauses term by term.

12. Do you require event insurance? Many venues require a certificate of insurance from you or your vendors. You just need the requirement in writing early, because arranging it takes time.

Step 5: The day itself

13. Who is my on-site contact during the event, and will that person attend a final walkthrough?

14. Where do guests park, and where do vendors load in? In a busy tourist town, parking can shape the guest experience more than the centerpieces — especially during peak season.

15. What is the weather backup if any part of the event is outdoors?

The exception

Not every question fits every event — a two-hour board meeting can skip the alcohol policy. But skip a question because it does not apply, never because the tour felt friendly. Friendly tours and firm contracts come from the same building.